Effective Date: August 28, 2025
Welcome to Lunara Build ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at https://www.lunarabuild.com (the "Site"), as well as any services we provide, including but not limited to residential, commercial, and medical installations, construction, remodels, and related in-person work on properties (collectively, the "Services"). By accessing the Site, engaging our Services, or otherwise interacting with us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Site or our Services.
These Terms apply to all users, including visitors, clients, contractors, and any other parties who interact with us. We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Effective Date" above. Your continued use of the Site or Services after any such changes constitutes your acceptance of the new Terms.
Lunara Build provides a range of construction and installation services, including:
To use certain features of the Site or engage our Services, you may need to create an account. You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Site or Services. By creating an account, you agree to provide accurate, current, and complete information and to keep it updated.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.
When using our Site or Services, you agree to:
Payments for Services are outlined in the applicable Service Agreement. You agree to pay all fees, taxes, and charges as specified, including deposits, progress payments, and final balances. Payments may be made via credit card, bank transfer, check, cash or other methods as agreed upon.
Late payments may incur interest at a rate determined by the Service Agreement or the maximum allowed by law. We reserve the right to suspend Services or withhold completion until payment is received.
All payments are non-refundable except as specified in the Service Agreement or required by law. Refunds for cancellations are subject to our Cancellation Policy (see Section 9).
The Site and all content, including text, graphics, logos, images, and software, are owned by Lunara Build or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.
Any designs, plans, or materials we provide as part of the Services are for your personal use in connection with the project and may not be shared or reproduced without permission.
We warrant that our Services will be performed in a professional and workmanlike manner, using materials of good quality, and in compliance with applicable laws and the Service Agreement. Specific warranties (e.g., on materials or workmanship) will be detailed in the Service Agreement, typically including a one-year limited warranty.
EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS OR THE SERVICE AGREEMENT, THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that the Site will be uninterrupted, error-free, or free of viruses. For construction Services, we cannot guarantee against unforeseen issues such as hidden property defects, weather delays, or supply chain disruptions.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUNARA BUILD, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Our total liability to you shall not exceed the amount you paid us for the specific Services giving rise to the claim. This limitation applies to all causes of action, including contract, tort, negligence, strict liability, or otherwise.
You acknowledge the inherent risks of construction work and agree that we are not liable for damage to your property caused by factors beyond our control, such as pre-existing conditions or your failure to maintain a safe site.
You agree to indemnify, defend, and hold harmless Lunara Build, its affiliates, officers, employees, agents, and licensors from and against all claims, losses, liabilities, expenses, damages, and costs (including reasonable attorneys' fees) arising from:
You may cancel a Service Agreement subject to the terms therein, which may include cancellation fees (e.g., reimbursement for materials ordered or work performed). We may terminate or suspend your access to the Site or Services at any time, without notice, for conduct that we believe violates these Terms, poses a risk to us or others, or for non-payment.
Upon termination, all rights granted to you under these Terms cease, and you must pay any outstanding fees.
We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, supply shortages, or government actions.
We maintain appropriate insurance coverage for our operations, including general liability and workers' compensation. You are responsible for maintaining your own property insurance and ensuring it covers any risks associated with the Services. We recommend you verify coverage for construction-related activities.
These Terms shall be governed by the laws of the State of Florida, United States, without regard to its conflict of law principles.
Any disputes arising from these Terms or the Services shall be resolved through binding arbitration in Fort Myers, Florida, in accordance with the rules of the American Arbitration Association. You waive any right to participate in a class action lawsuit or class-wide arbitration.
If you have any questions about these Terms, please contact us:
These Terms were last updated on August 28, 2025.